Large Meetings: Preparation and Tips

Hosting a large BlueJeans Meeting? Included below are some preparation suggestions and tips to ensure your participants have a smooth meeting experience.

Pre-Meeting:

• A maximum of 25 attendees are supported at a time for a standard meeting. If you would like to increase the limit, your account must have the “Large Meeting" capacity option enabled. Contact your Enterprise admin or BlueJeans Support to confirm if your Enterprise has purchased this feature.
• If you expect a large number of participants to join the meeting (e.g. for a Townhall meeting) with very few interactive participants, we recommend using our Events platform.
• Participants can join our test meeting (https://bluejeans.com/111/) ahead of time to check connectivity. In this test meeting, users will see a parrot video that repeats what is said with a different tone.
• Navigate to Settings (gear-wheel located in the bottom-right corner of the BlueJeans app meeting panel), test the microphone by observing the blue line going up and down when you talk, and click test sound to check speaker functions. Toggle between the options to check the right audio/camera device.
• For the meeting host, we recommend enabling Silent Participant Entry Mode and Mute Upon Entry options to avoid audio interruptions.
• Pin the video feed of the speaker to focus attention during presentations or lectures. Click here for more information on Video Pinning.

Content Share:

• During Screen Share...
  • Don’t click screen share unless you are requested to do so. The screen share option is available to every attendee in a meeting.
  • Keep documents that need to be shared (e.g. PPT, PDF, etc.) open on your desktop so that the BlueJeans screen share interface detects them.
  • If sharing screens from a Room System, test the share before the actual meeting. You will need to connect a laptop via video cable (e.g. HDMI, DVI, etc.) to the Room System and hit the content button on the remote control to show your laptop screen.
• BlueJeans App 1.x users: If you are going to Video Share, ensure the video files are uploaded to your BlueJeans account before the meeting. When video is played, all microphones are muted automatically; they will similarly unmute automatically once video play is stopped. Hit the spacebar to lower the volume of video play.

Recording:

• Auto-recording is possible only for Enterprises that have purchased enhanced recording. Confirm with the support/group admin before you enable this option during scheduling. Please find the differences between basic and enhanced recording here.
• Manual recording is only possible if you are connected via the BlueJeans App, browser, or browser paired session with Room System as a host (using a host URL or moderator PIN while joining).
• The recording file will be available once the meeting has ended. The host will be notified via email about the recording's availability.

Support:

• If connectivity fails while testing, attendees can check with their network firewall team. Click here for network firewall-related technical requirements.
• In the event of connectivity/quality issues, please contact BlueJeans Support via any of the below channels:
  • Open a Support case using the web form located here: https://support.bluejeans.com/s/contactsupport
  • Call us at [phone]