FAQs About Changes to Employee Deductions – Acme Ride Share

What if I can't afford these deduction adjustments?

Zenefits automatically defaults to 2x the normal deduction amount when determining per-paycheck adjustments. Deductions adjustments will never exceed 2x the normal deduction amount unless requested by an administrator.

If the default catch-up amount causes financial hardship to under-deducted employee, administrators can contact Support to request a reduction as:

a flat amount, e.g., the normal deduction + $50, or
as a multiple of the normal amount, e.g., 1 .5x.

When do deductions start for new hires?

For employees in synced payroll or Zenefits Payroll, a new hire's deductions for a particular benefit will normally appear in the first paycheck after the effective date for that benefit. However, if an employee enrolls after their effective date and misses the first payroll run, then a pending deduction adjustment will generate. Learn more about how Zenefits determines deduction adjustments.

For companies who use File Sync or Payroll Reports, the timeframe is the same: new deductions will appear in the Deductions report for the period that contains the first paycheck. The pending deduction adjustment tool is not available for File Sync or Payroll Reports. More information about reviewing employee deductions.

When do deductions update for enrollment changes?

In general, changes to deductions due to enrollment changes (e.g., for a qualifying life event) will be applied on the first of the month after the date of the change. However, the actual timeline can vary by carrier so it's best to check with your broker if you have any questions.

When do deductions update to reflect contribution changes?

In general, when an employer makes changes to their health insurance contributions, the date when employees' deductions will update to reflect the change depends on when the company pays its premiums.

For premiums paid in advance, new deductions will begin the next pay period in the month of actual coverage. For example, deductions that appear in paychecks paid in March reflect March coverage.
For premiums paid in arrears (for the previous month's coverage), new deductions will start in the same month the change is made.

There may be situations where catch-up deductions do not correspond to the month of coverage in which they appear.

When do new deductions start for employees in open enrollment?

Deductions for employees going through Open Enrollment will start at different times, depending on the particular circumstances:

For new plan enrollments, deductions will appear on the first paycheck after the effective date.
For changes to enrollments made during the window, changes to deductions will be applied retroactively, back to the effective date.
For groups switching carriers, Zenefits will wait for the final confirmation of the group's approval from the new carrier. Once the group is approved, catch-up deductions will begin.

Why do employees paid weekly have $0 for deductions in some weeks?

In some months of the year, there are 5 pay dates for employees paid weekly. Zenefits does not push normal deductions for these employees in the 5th paycheck, so there's usually no cause for alarm in this case. Learn more.