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Advanced desktop client settings

Aisera Demo
  • Updated

Overview

The desktop client includes advanced options for audio, video, and screen sharing. These options provide more control of the audio and video feed, as well as troubleshooting support.

Note: These features are intended for advanced technical users. Toggling these options without knowledge of a device's hardware and software configuration can result in a sub-standard experience. 

This article covers:

Prerequisites

  • Zoom Desktop Client
    • Windows: 4.6.0 (13614.1202) or higher
    • macOS: 4.6.0 (13610.1201) or higher

Advanced video options

To access these options:

  1. In the Zoom Desktop Client, click your profile picture then click Settings.
  2. Click the Video tab.
  3. Click Advanced.
  4. The following options will be available, depending on your OS:

Mac OS:

  • Enable de-noise: Enables software-based noise removal, to generate a clearer video image that is sent to participants in a meeting.
  • Enable hardware acceleration for receiving video: Utilize hardware resources to improve rendering of received video feeds, if your system does not have the required hardware resources, this can make the image worse.

Windows:

  • Enable de-noise: Enables software-based noise removal to generate a clearer video image that is sent to participants in a meeting.
  • Enable hardware acceleration for video processing: Utilize hardware resources to improve rendering of the overall video feeds. If your system does not have the required hardware resources this can make the image worse. 
  • Enable hardware acceleration for sending video: Utilize hardware resources to improve rendering of the video feed being sent out. If your system does not have the required hardware resources this can make the image worse.
  • Enable hardware acceleration for receiving video: Utilize hardware resources to improve rendering of received video feeds. If your system does not have the required hardware resources this can make the image worse.
  • Video Rendering Method: Allows you to choose what graphics API to render the video. By default, this is set to auto.
  • Video Rendering Post Processing: Processes the video after it has been captured. By default, this is set to auto.
  • Video Capturing Method: Allows you to choose which Multimedia framework to use for video. By default, this is set to auto.

Advanced audio options

To access these options:

  1. In the Zoom Desktop Client, click your profile picture then click Settings.
  2. Click the Audio tab.
  3. Click Advanced.
  4. The following options will be available: 
  • Show in-meeting options to “Enable Original Sound” from microphone: Adds an in-meeting button to enable original sound. 
  • Show in-meeting options to “Enable Audio Log” from audio menu: Adds an option to the in-meeting controls to enable the audio troubleshooting log.
  • Suppress Persistent Background Noise: Removes background noise persistently generated by things like appliances, or other devices (i.e. white noise).
  • Suppress Intermittent Background Noise: Removes background noise that is not persistent, such as keyboard typing, chair movement, and other non-persistent noises. 
  • Echo cancellation: Software-based echo cancellation, which removes audio echoes created by the microphone or room acoustics.

Advanced share options

To access these options:

  1. In the Zoom Desktop Client, click your profile picture then click Settings.
  2. Click the Share tab.
  3. Click Advanced.
  4. The following options will be available:  
  • Enable hardware acceleration for screen sharing: Disable this option if participants are reporting issues viewing your shared screen.
  • Limit your screen share to [ ] frames-per-second: Limits your screen share feed to specific frames per second. You can enable this you don't meet the bandwidth requirements for screen sharing.
  • Show green border when I select the shared content: Shows a green border at the edge of your screen when screen sharing a desktop/monitor, making it easier to identify which screen is being shared.
  • Screen Capture Mode: These options affect how the screen share is captured, including if Zoom windows will be filtered out of the screen share.
    Note: If Show Zoom windows during screen share is enabled, the screen capture mode will override that setting.

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